Welcome

Thank you for stopping by Lil Darlin’ Originals and welcome! Did you find a Lil Darlin’ that spoke to you? Does he or she want to make their new home with you? Excellent!! It’s always exciting when my little Darlin’s find their new home! All Lil Darlin’ Original Art Dolls come with a Photo Certificate of Authenticity, signed and dated along with their personal Story Card and Care Instructions. When able (depending on the design of the piece) Lil Darlin’s are signed and dated by me and marked “1 of 1” as they are always One Of A Kind. Don’t be confused with the “Series” mentioned in the Descriptions or on the COA’s as that is just a way to differentiate the categories of sculpting pieces I create. For example: The BareFoot Santa Series includes all the Santa’s that I create who owe, at least in part, their wonderfully quaint character with fanciful personalities in the style choice of, you guessed it, their little bare feet! And the Willow Hollow Elf Series? These Lil Darlin’s all come from the wonderfully whimsical forest of Willow Hollow with all its many eccentric, curious and wonderfully unexpected creatures!

Welcome to my Shop Policies page – a great place to visit just so you are aware of Lil Darlin’s policies with regard to payment methods and time frames, shipping costs and types of delivery modes offered and return policies. If you have any questions at all before, or after, you make a purchase please convo me or send me an email and I will be more than happy to address any of your concerns!

And I hope you will stop by often to check out new pieces that will be added as they are created!

Payments

Lil Darlin’ Originals accepts payment via PayPal and Direct Payment thru Etsy. And don’t worry if you do not have a PayPal Account! You can still pay with a Credit or Debit Card thru PayPal. If this is your first time using PayPal and you would like a little assistance just let me know and I will be happy to help you thru it. Please contact me for total amount due so I can figure Shipping and Handling charges. Total payment is appreciated within 3 days of purchase request (or email confirmation of total charges) otherwise the order will be cancelled and the item will be relisted. If a little more time is needed, please let me know. I’m sure we can work something out!

Please see Additional Info below for Custom Orders and placing items on hold!

All payments are in US Dollars only.

And finally, sorry my fellow Kansans, but I do have to charge Kansas Sales Tax to your purchases (Sales Tax will be calculated depending on your county).

Shipping

NOTE: The shipping charges are approximate only - usually more than actual charges will be!! Please convo me for exact shipping costs.

***For Domestic delivery I have listed approximate shipping costs for each item. Due to weight, size and delivery addresses, I am unable to include an exact amount so please convo me and I will be happy to get the exact costs to you just as soon as possible, normally within one business day.

Lil Darlin Originals is happy to ship anywhere in the world – but please be aware that for all International delivery the buyers will need to contact me for shipping charges and are responsible for all Customs fees, taxes, tariffs and any other duties incurred!

All items will be carefully packaged and shipped using new as well as recycled shipping materials and will ship within 3 business days (sooner if at all possible!) of payment received. All domestic packages will normally be shipped via USPS Ground Shipping - usually a 5 to 6 business day delivery, while International packages will ship according to decisions made between myself and buyer (please convo me with any questions). (For International shipping please allow at least one to three weeks for delivery – longer during holiday periods.) For quicker delivery options please contact me and I will check on the best prices available. Delivery tracking and insurance are included on all orders shipped. Shipping fees include postage, packing materials as well as handling costs.

Please confirm your shipping address! If it is different than your Etsy address please let me know!! This is extremely important and because of this I will almost always email the customer to be absolutely sure before shipping. I do not ship to PO Boxes so I will require a physical shipping address.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

Each Lil Darlin’ purchase can be a very personal and emotional choice and I want you to be fully satisfied with your newest Lil Treasure! I will provide any additional pictures desired to be sure the customer is completely happy with their choice of Lil Darlin’s. I will be sure to package each creation with the utmost care and diligence so you will receive your item in the condition in which it was sent. Through some unforeseen incident, should damage occur during shipping, please contact me within 24 hours of receipt of package. It’s important to keep all packing materials for shipping service inspection in order to qualify for a refund. Upon agreement of a refund the customer will be required to return the item using new packaging should the original packaging be unusable.

Should a customer be unhappy with their Doll please convo me or email me within 24 hours of receipt of package. The customer will be responsible for all shipping fees and insurance. Original box and packing materials will be required. A refund will be sent, less any fees accrued for the transactions to include shipping fees, once the doll has been received by me.

Please see below for Refunding Custom orders.

Additional

CUSTOM ORDERS –
If you like my sculpting style but you don’t see the colors that fit your decor, or maybe you have an idea for a doll with certain accessories or style of dress, or you are looking for a piece that reflects a certain theme, let me know!! I do accept custom orders. However, the sculpting of the face will always make its own choices as to what it will look like!! No matter how many times I’ve tried to tame the faces, in almost every case, the dolls personality will come forth on its own terms and I have no choice but to embrace its spontaneity and impish resolution for free will! So, email me with your questions or wishes and hopefully we can work together on creating your One Of A Kind Lil Darlin’!! In most instances, custom orders will require a 50 percent, non-refundable deposit – this is to help cover sculpting supplies, time and materials purchased for your custom choices. When complete I will send multiple photos via email for your approval. Once approved, and final payment has been made, the item will be shipped (please see Shipping Section above). I want you to be completely happy with your purchase! If you are unhappy, for whatever reason, please let me know within 24 hours of receipt of your package. Should a refund be approved, and time frames have been set for shipping the item back, once the item has been received by me, 50 percent of your total purchase will be refunded and the remainder 50 percent will go towards store credit.

PLACING AN ITEM ON HOLD –
If you see a Lil Darlin’ that you would like to purchase but are unable to make full payment all at once please convo or email me! Payment arrangements can be discussed and are definitely an option. A non-refundable, 25 percent deposit will be required to place a piece on hold. The timeframe for the remaining payment will be determined by a conversation between the customer and myself.


All artwork and images on LilDarlinOriginals.etsy.com are copyrighted © by LaJuana Dyke. All rights reserved.

Legal imprint